Return Policy
You have the right unworn Items must be returned within 14 days of receipt.
Please send us an email to: info@ij-jewelry.de stating your order number and the reason for your return. Please note: Returns are only accepted for new and unworn goods. (Excluding sale items and sale promotions)
Which items are NOT eligible for return?
The right of withdrawal expires prematurely in the case of delivery of goods that are not suitable for return for reasons of health protection or hygiene. Such as earrings and piercings. Returns in the case of discounts or sales promotions are also excluded.
Who bears the costs for a return shipment?
We do not cover the cost of return shipping. All items must be returned within 14 days, stating the order number and name. (Except for items that are not eligible for return)